Breaking Ground in New Mexico: How DD Waiver Approval Expands Access to Addison Care®

Addison Care is expanding access to supportive technology through the New Mexico DD Waiver. This is now bringing supportive remote technology and 24/7 access to emergency response support to individuals who need additional support. We’re proud to share a major milestone: Our healthcare innovation company has officially been approved as a provider of Remote Personal Support Technology (RPST) services under New Mexico’s Developmental Disabilities (DD) Waiver program. This approval means more families across the state can now access Remote Personal Support Technology (RPST) services and 24/7 access to emergency response support through Addison Care®. Consequently, this is more than a regulatory step forward. It’s a meaningful expansion of care for New Mexicans who need it most.

What Is a DD Waiver?

A DD Waiver is a special Medicaid program that helps people with developmental disabilities get care and support services at home or in their community—rather than living in a hospital or institution. Therefore, instead of moving someone away from their home to get care, the DD Waiver “waives” certain rules so support can come to them.

How the DD Waiver Helps:

• Pays for services like caregiving, therapy, supportive technology, and daily living supports
• Helps people live more independently
• Supports families and caregivers
• Focuses on long-term health and daily living needs

Hence, for many families, the New Mexico DD Waiver is a lifeline that makes consistent, personalized care possible. With Addison Care now available through the New Mexico DD Waiver, eligible individuals and families may access supportive remote technology.

Why This Approval Matters in New Mexico

New Mexico faces unique healthcare challenges—especially in rural and underserved areas. Long travel distances, provider shortages, and limited access to specialists can make managing health conditions difficult. Legal clarity.org explains that “each state designs its own DD waiver with its own name, service menu, and enrollment cap, but every version must follow the same core federal requirements for eligibility, services, financial limits, and participant rights.”

With this DD Waiver approval, Addison Care® can now deliver:

• Remote Personal Support Technology (RPST) services in New Mexico
• Optional wellness tracking features and configurable alerts
• 24/7 emergency response access
• Daily supportive reminders and communication features through virtual caregiving technology
• Support for earlier awareness of potential concerns or changes in routine
• Expanded access to supportive technology in rural and underserved communities

This technology is designed to support connection, communication, and continuity of support for individuals with developmental disabilities.

Hca.nm.gov states: “The DD Waiver program provides an array of residential, in home, community, employment, therapeutic and family support services for children and adults. DD Waiver is funded with state general funds appropriated by the New Mexico State Legislature and is matched with federal funds from the Centers for Medicare and Medicaid Services. The DD Waiver services are intended to add to, not replace other supports a person has, such as medical services through New Mexico’s Medicaid State Plan, natural supports and other community services.”

What Is Remote Support Technology?

Remote support technology uses connected devices and communication tools to help individuals, caregivers, and support teams stay connected and informed. Example: a person may use connected wellness devices, activity awareness tools, or communication technology designed to support connection and daily wellness routines.

How Remote Support Technology Can Help:

• May help increase awareness of changes in routines or wellness patterns
• Supports proactive communication and wellness support at home
• Supports individuals living at home with additional connection and support tools
• Supports caregivers with connected updates and communication tools.

Across the USA, connected support technologies are expanding access to supportive tools for individuals seeking additional connection, wellness support, and independence at home and in their communities.

How Addison Care Enhances DD Waiver Services

Addison Care® is designed to act as a Virtual Caregiver®, providing supportive connection and communication tools between in-person supports.

With DD Waiver coverage, eligible New Mexicans can now benefit from:

• Voice-enabled daily assistance
• Medication reminders
• Emergency communication features and configurable alerts
• General wellness and activity awareness features
• Connection to caregivers and family

This technology is designed to complement, not replace, in-person supports, caregivers, clinical services, or natural supports.

A New Standard for DD Waiver Care in New Mexico

The integration of DD Waiver services with supportive remote technology in New Mexico represents an expanded approach to connection and support.

Key Benefits:

• Greater independence for individuals
• Peace of mind for families
• Additional communication and wellness information for authorized support teams

As demand grows for supportive remote technology and connected wellness tools in the USA, programs like the DD Waiver help expand access to supportive technology for individuals who may benefit from these services.

Looking Ahead

This approval marks the beginning of a broader mission: to expand access to supportive, person-centered technology across New Mexico and beyond. We believe that everyone deserves the opportunity to live with dignity, independence, and meaningful connection, no matter where they are. Accordingly, through supportive remote technology, emergency response tools, and the support of the New Mexico DD Waiver program, Addison Care® is helping support that vision.

Ready to Experience the Future of DD Waiver Care in New Mexico?

Now is the time to explore how Addison Care and the New Mexico DD Waiver can work together to deliver supportive technology solutions that assist individuals at home, support daily routines, enhance connection, and provide emergency response access. If you or a loved one qualifies for the New Mexico DD Waiver, now is the time to explore how Addison Care® by Electronic Caregiver can offer support in your daily routines.

Our Virtual Caregiver® technology is designed to:

• Support individuals living independently at home with additional connection and support tools
• Provide optional wellness tracking features and configurable alerts
• Support families and caregivers with ongoing connection and communication tools
• Support proactive wellness, communication, and daily routine support

Take the next step today:

Contact Electronic Caregiver to learn how Addison Care® integrates with DD Waiver services.

Visit: www.electroniccaregiver.com

Call: (877) 415-2327

Schedule a Demo: Discover how supportive remote technology and virtual caregiving can support your family’s needs

Electronic Caregiver is an independent provider organization. Electronic Caregiver is not affiliated with or endorsed by CMS, the New Mexico Health Care Authority, or any federal or state government agency. Services, technology availability, and funding are subject to eligibility, authorization, and program approval.