FAQs & PROMISES

Everything You Want to Know
In One Place

Frequently Asked Questions

It can be challenging to know if you or a loved one needs a health monitoring device. It can be even more difficult to decide which device to get. Electronic Caregiver makes it easy by personally assigning a Care Partner to you to assess an individual’s needs, and pair them with the complete system that’s right for them. Learn more about our products by reading our Frequently Asked Questions. If you cannot find the answer you’re looking for, ask us by using the form below or visit Our Contact Page

Pick a Category

Care Partners

Premier

Pro Health

Purchasing

Our Promise

In-Home Checkups

The Premier Series 1 and both Pro Health packages offer pocketMD. At the push of a button you have 24/7 access to on-call physicians. Remember, even Ben Franklin knew that “an ounce of prevention is worth a pound of cure.”

Real-Time Evaluations

In knowledge, there is great power. Monitor your blood pressure, oxygen, blood glucose levels, temperature, or weight as often as you’d like. Talk about the information with your doctor at your next regular checkup. Stay in the know about your health. You got this!

Emergency Response

Don’t fear independence. All of our products are equipped with an alert button, connecting you to trained EMT operators in moments. We will stay on the line with you in times of crises until emergency responders are by your side.

Physician On-Demand

Don’t wait to for an appointment with your primary care that could be weeks out for non-emergency visits. Choosing a package with pocketMD will grant you access to a medical expert at the click of a button. Before you schedule your doctor’s appointment, talk to an on-demand physician to see if your symptoms warrant an in-office visit. We will help assess your situation and advise you on the best course of action.

Caregiver Coordination

At Electronic Caregiver we understand that caregivers are true heroes. Our electronic care giving devices work hand-in-hand with your caregiver and supplement the invaluable in-home services provided by them. They can use the Family Care App to track your medication schedules, locations, and more.

Vitals Monitoring

When you choose a Pro Health package you can take full control of your health and your life. Track and monitor your vitals for blood pressure, blood sugar, oxygen, and heart rate to ensure you’re living your fullest life.

Medication & Test Reminders

Forgetting to take medication is a universal human fault. Young diabetics and middle-ages persons with high cholesterol can benefit from the electronic test and medication reminders provided in all Electronic Caregiver packages. From our Premier Series 3 to the Standard Pro Health package, ECG customers will never have to worry about missing another test or dose of medication.

Can’t Find an Answer? Ask Us Your Question!