Kentucky Subscriber Response Plan Rights

THIS NOTICE IS TO ADVISE YOU THAT AS A PERS SUBSCRIBER LOCATED IN THE STATE OF KENTUCKY, YOU HAVE THE FOLLOWING RIGHTS:
  • TO DESIGNATE 911 AS THE FIRST PLACE TO BE CALLED IF YOU SIGNAL FOR HELP.
  • TO CHOOSE THE ORDER FOR CONTACTING ANY PARTIES ON YOUR CALL LIST IF YOU SIGNAL FOR HELP.
  • TO SPECIFY THAT 911 BE CALLED IF YOU DO NOT VERBALLY RESPOND WHEN THE MONITORING STATION CHECKS WITH YOU AFTER RECEIVING A SIGNAL FOR HELP.
  • TO REQUIRE THE MONITORING STATION TO PROVIDE 911 WITH CERTAIN INFORMATION WHEN CALLING (SUCH AS: NAME, LOCATION…)
  • IF YOU DO NOT DESIGNATE 911 AS THE FIRST CALL, 911 WILL BY DEFAULT BE CALLED AFTER THE MONITORING STATION HAS TRIED WITHOUT SUCCESS TO CONTACT THE PARTIES ON YOUR CALL LIST.
  • AFTER CALLING 911 THE MONITORING STATION MUST TRY TO CONTACT THE PEOPLE ON YOUR CALL LIST UNLESS YOU GIVE OTHER VERBAL DIRECTIONS AT THAT TIME.